Operation time : 9.30am-9.30pm Everyday except major public holiday
Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Alive Pharmacy will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7-14days after the confirmation.

Please return your purchase to the following address:

ALIVE PHARMACY SDN BHD

3G JALAN ANGGERIK VANILLA M31/M

KOTA KEMUNING SEK 31

40460, SHAH ALAM SELANGOR

Please contact us at alivepharmacy.online@gmail.com or 0358795901 if you have any questions or doubts.